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OUR POLICIES

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Current business and ordering policies.

Shipping and Handling

We attempt to ship your order as soon as we receive it. 
 

  UPS Ground Shipping
  USPS
  Over Night.. EXTRA CHARGE
  2nd day      EXTRA CHARGE
 

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

All electronic collars can be returned within 14 days. HOWEVER you must contact us first at petbuys2@yahoo.com. If a product is returned without a RMA number  the item will become the property of Wholesale Pet Buys. No refunds on shipping and a $6.99 restocking fee will occur.
 
 
ALL OF OUR ITEMS ARE BRAND NEW NOT REFURBISHED LIKE MANY OTHER SELLERS. PLUS WE ARE A CERTIFIED SUPPLIER WHICH MEANS YOU'LL HAVE A WARRANTY:
 
Damaged items? Contact us at petbuys2@yahoo.com ASAP.  If you contact us after 7 days of getting the item this will be voided for a damaged return.
 
Questions?? Send us a email
 
Many Thanks for shopping with us
Wholesale Pet Buys
Brenda

We appreciate your business